Chain hoists or crank towers must be used. Encore will not “dead hang” items over 100lbs or 10’ in length with a scissor lift.Please contact our office for clarification of what services and equipment Encore is able to offer. Encore will make all connections to the ceiling and will assist your staff in lower equipment attachments.Late schedule changes or changes to the previously approved and submitted CAD plot may result in additional charges.Please contact Encore if your event involves an aerial performance. ![]() Aerial performances require additional documentation, including additional terms and conditions, waivers, and specialized insurance certificates. Excluding known, vetted aerial performance acts, under no circumstances may a person be suspended, walk, or climb upon any point or supporting structure attached to the ceiling.Additional weight cannot be applied to flown equipment without Encore rigger oversight.Adjustments to any flown equipment will only be done under the supervision of Encore. Flown equipment may only be moved by a Encore rigger.All connections to the ceiling, airwall track, or supporting structure of the venue must be made by Encore.Please verify with your Encore Sales Manager if airwall hanging is permitted.Please refer to the facility CAD files for exact locations of the rigging points and ratings. Many ballrooms are equipped with specific rigging points with various load ratings.General hardware (nuts and bolts) should be Grade 5 or better. Rigging hardware must be rated for overhead use and forged if possible (wire rope clips, eyebolts, etc.) unless approved by Encore.A steel safety backup is required on all suspended items. ![]() All flown equipment and materials must meet American National Standards Institute (ANSI) guidelines and be approved by Encore.All prices subject to change without notice. Scissor lift rental pricing is subject to availability and should be confirmed 14 days prior to your event.All lifts must be free of trash/debris and in good working order. Construction or outdoor lifts will not be allowed inside the venue.If utilizing a Encore-owned lift, operators must present documentation verifying active scissor lift operation certification and complete a liability waiver.Please contact your Rigging Coordinator regarding your venue’s requirements for wheel coverings. All lifts used in the venue must have non-marking tires in good condition. Please check with your Encore representative to determine if Encore-provided lifts are available for rent. A scissor lift is required for all rigging calls.Please contact your Encore representative for additional information regarding venue specifics. Encore may be exclusive to chain hoists, attachment hardware, rigged truss, airwall hanging, banner hanging, ground supported truss structures (indoors and/or outdoors), and scissor lifts. Encore’s exclusivity to specific rigging equipment varies from venue to venue.Encore is pleased to provide Prostar, Lodestar, and Stagemaker chain hoists, optimized for hotel, convention center, and entertainment rigging use.Hard copies will be accepted at a scale of no smaller than 1/8″:1′-0″. Arrangements can be made to transfer larger files. All drawings must be attached to the rigging advance in one of the following formats. ![]() The Rigging Coordinator will provide you with our CAD file as your design template once the online form has been received.
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